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This page contains a brief guide for new users and the latest service settings and status information for existing users.

Account Activation Notice

You should receive an account activation notice by email within 48 hours of placing your order. If you still have not received yours after this time, please contact us immediately.

Control Panel

Central to all our domain name registration and web hosting solutions is your control panel, from which you can manage all aspects of your account. Your control panel can be accessed 24 hours a day using the account username and password from your activation notice to login.

Email

Initially, no email options are configured. You can create mailboxes and change your email routing options via your control panel.

Web Hosting

If you have opted for web hosting on your account, you can upload your web site files by connecting to the FTP server shown below in 'Settings' using an FTP program. Alternatively if included in your web hosting plan, you can use Microsoft FrontPage to upload and maintain your web site. Detailed instructions for configuring your FTP program or Microsoft FrontPage to work with our servers can be found in the control panel help pages.

The first page of your web site should be named either index.htm, index.html, or index.php and until you have uploaded it, all visitors to domains on Windows web hosting accounts will see a "You are not authorised to view this page" message. Depending on which server your account is on, visitors to domains on Unix web hosting accounts will be shown either our 'Domain Holding' page which states that the domain visited has been registered by one of our clients and allows the visitor to search for their own domain name(s) to register, or an empty index listing of your web space. Best practice is to upload a temporary page as soon as possible notifying your visitors that the web site is under construction and provide them with details of how to contact you in the meantime.

Click here if you are an existing user and would like to either add a web hosting plan to your account or upgrade an existing one.

Web Site Forwarding

If you have not opted for web hosting on your account, you can configure your web site forwarding and parking options via your control panel.

Until you have configured your options, all visitors to your domain(s) will be shown our 'Domain Holding' page. This page states that the domain visited has been registered by one of our clients. The holding page advertises our services and allows the visitor to search for their own domain name(s) to register. Using your account control panel you can enter HTML for your own holding page.

Click here if you are an existing user and would like to add a web hosting plan to your account.

Getting Help

Should you encounter difficulties in configuring your services, context sensitive help text is available for most options on your control panel. If you still have problems after carefully reading the help documentation you can contact support via your control panel.

Settings

If you experience any problems accessing any of your services, please check below that you are using the correct settings for your account type before contacting us.

Domain plus accounts
Domains without web hosting (registered on or after 7/2/2005)
  
Control panel URL: http://www.yourdomainname.com/cpanel
Webmail login URL: http://www.yourdomainname.com/webmail
Incoming mail server (POP3 / IMAP): mail.yourdomainname.com
Outgoing mail server (SMTP): mail.yourdomainname.com
FTP server: n/a
Name servers: ns1.me2uweb.net (70.84.117.228)
ns2.me2uweb.net (70.84.121.68)
Please note: The control panel uses port 2082 and webmail uses port 2095 so these must be enabled if you are accessing the Internet from behind a firewall.
ULTRA web hosting accounts
ULTRA Basic, Bronze, Silver, Gold, Platinum and Platinum plus
  
Control panel URL: http://www.yourdomainname.com/cpanel
Webmail login URL: http://www.yourdomainname.com/webmail
Incoming mail server (POP3 / IMAP): mail.yourdomainname.com
Outgoing mail server (SMTP): mail.yourdomainname.com
FTP server: ftp.yourdomainname.com
Name servers: ns1.me2uweb.net (70.84.117.228)
ns2.me2uweb.net (70.84.121.68)
Please note: The control panel uses port 2082 and webmail uses port 2095 so these must be enabled if you are accessing the Internet from behind a firewall.
Windows web hosting accounts
WINDOWS 100, 250 and 500
  
Control panel URL: http://cp.yourdomainname.com
Incoming mail server (POP3): pop.yourdomainname.com
Outgoing mail server (SMTP): smtp.yourdomainname.com
FTP server: ftp.yourdomainname.com
Name servers (current): ns1.windows1.co.uk (81.21.73.212)
ns2.windows1.co.uk (81.21.73.213)
Name servers (accounts prior to 1/7/2005): ns1.turbodns.co.uk (195.10.228.174)
ns2.turbodns.co.uk (81.21.65.135)
Unix web hosting accounts
Unix 25, 50, 100 and 500
  
Control panel URL: http://cp.me2uweb.com
Webmail login URL: n/a
Incoming mail server (POP3 / IMAP): mail.me2uweb.com
Outgoing mail server (SMTP): n/a
FTP server: ftp.me2uweb..com
Name servers: ns1.me2uweb.com (81.21.68.57)
ns2.me2uweb.com (81.21.68.58)
Domain forwarding / parking accounts
Domains without web hosting (registered before 7/2/2005)
  
Control panel URL: http://cp.yourdomainname.com
Incoming mail server (POP3): pop.yourdomainname.com
Outgoing mail server (SMTP): smtp.yourdomainname.com
FTP server: n/a
Name servers: ns1.turbodns.co.uk (195.10.228.174)
ns2.turbodns.co.uk (81.21.65.135)
We are members of Nominet, the UK Internet names organisation.
Our IPS tag is: ME2UWEB

Service Status

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Unless detailed, all services are operational with no known server or network problems at this time.

Details of any outage or service interruption expected to last more than 30 minutes will be posted as soon as details are available.

Important note: If you are experiencing problems that are related directly to the services we provide then please check you are using the correct settings for your account type before contacting us. Details of the settings for mail, FTP and Control Panel access are detailed above.

If after verifying your settings you are still experiencing difficulties please inform us using the Support option in your control panel. If you are unable to access your control panel then please email support directly at support@me2uweb.com. Please always ensure that you include details of a working email address to which we can reply and as much information regarding the problem (including any error messages etc.) as possible.

Our pricing policy is simple and straight forward with no hidden costs.
We firmly believe that you should not be misled by complicated pricing structures.
All prices shown on our site are exclusive of VAT @ 17.5%
 

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